TACTICAL PLAN 2024



Project: Develop feedback questions


Dear Board of Directors,

As we strive to elevate the visitor experience at R.J. Haney Heritage Village & Museum, we highly value your insights and expertise. We would appreciate your input on developing two key questions for a Visitor Experience Questionnaire. The survey aims to gather valuable feedback from our visitors to enhance their overall satisfaction.

1. Question 1: [Please provide your proposed question for assessing the overall enjoyment and educational value of the visit, considering exhibits, interpretive experiences, and activities. Include a suggested scale, such as 1-5, with 1 being unsatisfactory and 5 being excellent.]

2. Question 2: [Please suggest a question that encourages visitors to share specific highlights, memorable moments, or areas for improvement observed during their time at the Village.]

Your expertise will play a pivotal role in refining these questions to ensure they capture the essential aspects of the visitor experience. Feel free to add any additional suggestions or modifications you believe would enhance the effectiveness of these questions.

Thank you for your ongoing dedication to the success of R.J. Haney Heritage Village & Museum.

Susan

 
 

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